Deputy Restaurant Director

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

The Crystal Moon Lounge Deputy Restaurant Director is responsible for assisting the Restaurant Director in overseeing the daily operations of the Crystal Moon Lounge, ensuring that the restaurant delivers exceptional service while maintaining the highest luxury standards. The Deputy Restaurant Director will play a key role in managing restaurant resources, team performance, and guest relations, supporting the Restaurant Director in driving operational excellence and guest satisfaction.

This role requires an individual who embodies the core values of the organization: heart, head, and hands, including being supportive, connected, refined, caring, genuine, positive, focused, creative, and entrepreneurial. The Deputy Restaurant Director will assist in maintaining the restaurant's atmosphere, ensuring a smooth service operation, and leading the team in providing an unforgettable experience to every guest.

ABOUT YOU

• Minimum of 3 years of experience in a supervisory or management role within a luxury hotel or fine dining restaurant.
• Proven experience in managing restaurant operations, including staff training, guest relations, and maintaining high service standards.
• A strong background in ensuring operational efficiency while enhancing the guest experience.
• Ability to manage guest feedback and resolve complaints in a timely and professional manner.
• Experience with budgeting, cost control, and financial performance analysis to drive restaurant profitability.
• Strong leadership, coaching, and mentorship skills, with the ability to inspire and guide a team.
• Excellent communication and interpersonal skills.
• Strong communication and interpersonal skills
• A strong desire to learn and develop a career within luxury hospitality
• Good level of written and spoken English
• Flexibility to work varied hours
• Takes pride in own professional grooming
• Ability and resilience to work under pressure and in a fast-paced environment
• Pride and attention to detail in your work
• Confidence & professionalism when interacting with high profile guests
• Degree or certification in Hospitality Management, Culinary Arts, or a related field (preferred)
• Certification in Food Safety, Health and Safety, or equivalent industry-recognized qualifications (preferred)
• Additional training or certifications in luxury service standards, such as LQA or Forbes, would be an asset
• Fluent in English (additional languages are a plus)

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 days paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Enhanced pension entitlement
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Enhanced sick pay
• Eye test vouchers
• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Learning & Development programmes
• Apprenticeship scheme
• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay
• Colleague social events

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.