Receptionist

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

As a Receptionist at Corinthia London, not one day is the same. You shall be the first point of contact for our hotel guests, whether they are here to stay in the hotel, visit one of our restaurants or enjoy a day in our famous spa – ESPA Life. For the duration of the day, you will be actively guest facing, of whom are a combination of high-profile and leisure guests.

This role requires strong attention to detail and precision, with a proactive approach to provide 5-star service to all our guests. With the Corinthia being London’s Magical Grand Hotel with 283 bedrooms, 4 restaurants, 3 bars and one of the biggest spas in London, your knowledge of our property should be consistently updated.

This dynamic role is positioned in a fast-paced environment, which requires quick thinking whilst staying professional and focussed. You will be trained according to the latest LQA and Forbes standards to ensure each of our guests receive the best luxurious experience when engaging with you.

ABOUT YOU
• Previous experience as a Front Office Supervisor or above in a 5-star ultra-luxury hotel.
• Proven leadership skills within an ultra-luxury hotel, with a strong focus on Guest Services and Front Office operations.
• Flexibility to work varied hours, weekends and holidays as required in a dynamic, fast-paced environment.
• Excellent level of written and spoken English
• Exceptional customer care skills
• Ability to work under pressure
• Pride and attention to detail in your work
• The finest personal presentation
• Distinctive, professional, and warm personality

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s elegant, uplifting grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 283 beautiful bedrooms, including 7 penthouses and 51 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Stakeholder pension entitlement
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Enhanced sick pay
• Eye test vouchers
• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Learning & Development programmes
• Apprenticeship scheme
• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay
• Colleague social events

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.